Box Office
We’re here for you.
We're always happy to answer questions about the Norfolk Chamber Music Festival's summer programs and events. Call us at 860 542-3000 for immediate assistance.
How to attend
Order By Phone
To order tickets by phone call 860 542-3000. We’re here to help place your order, and we are happy to assist you with questions about your travel to and stay in Norfolk.
Box Office hours February–May
Monday–Friday | 10 a.m.–5 p.m.
Box Office hours June–August
Monday–Thursday | 10 a.m.–noon | 1 p.m.–5 p.m.
Friday & Saturday | 10 a.m.–noon | 1 p.m.–4 p.m.
Subscriptions
Receive discounts and special benefits when you purchase a season subscription. Choose from a Friday Series or Saturday Series, or build your own concert package with a Pick-5 or Pick-3 Series.
Ticket Pick-up
Tickets ordered by phone or through the website at least one week in advance of a performance will be mailed unless otherwise requested. All other tickets will be held at the Norfolk Box Office. Tickets may be picked up at the Music Shed one hour before the event begins. Tickets may also be picked up in advance during regular business hours at the Battell House Box Office.
Cancellations
In the rare event that a concert is postponed or cancelled, we will make every effort to contact you. If a concert is postponed to a new date, tickets for the original date will be honored at that time; if you prefer, you may receive a credit card refund. If a concert is cancelled, you will have the option to receive a refund or to exchange your ticket(s) for another concert (subject to availability).
Mailing List Sign-up
Keep up to date with Festival news, concert information, special ticket discounts, and more. And don’t worry, we’ll never share your information with other organizations.
Music Shed Seat Map
Policies
Ticket Policies
All ticket sales are final.
Refunds are not offered and single tickets cannot be exchanged.
Subscriber ticket privilege is limited to one exchange per concert series.
Email + Privacy
An email address is required to create your online account, through which we will process your order and provide event information.
We never release email addresses to other organizations and will gladly remove you from our event mailing list upon your request. Please contact us at norfolk@yale.edu.
Concert Policies
Silence Your Phone
Please silence all cell phones, tablets, and other devices when you enter the concert hall. Please do not put your device on vibrate, as the noise from the vibration can be heard throughout the hall.
Food and beverage
All food is prohibited in the hall. All beverages other the water are prohibited in the hall.
Late seating
Patrons who arrive late will be permitted to enter at the discretion of the house management in coordination with the Festival artists. Please plan to arrive in plenty of time.
Photography and Recording
Unauthorized photography and recording are prohibited at Norfolk Festival events.
